Relationship Manager

Full Time
Zirkarpur
Posted 3 months ago
Duties and Responsibilities

  • Maintain good relationships with clients so that the business can maximize the value of those relationships.
  • Identify key contacts at potential client companies to establish and foster a relationship.
  • Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
  • Understand the problems and challenges of clients and identify ways the business could better address those needs.
  • Grow the business by identifying new sales and business development opportunities.
  • Seek opportunities to cross-sell or up sell to existing clients.
  • Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
  • Provide excellent service in order to maintain a positive reputation for the business.
  • Resolve any customer complaints in a prompt and professional manner.
  • Set revenue targets and then develop and execute a strategy to meet those.
  • Build positive and productive relationships with clients for business growth.
  • Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.

Job Features

Job Categoryadministration

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